Guest Survey Results for Dec 09

The last survey results for December 09 have come in and again our crew have done an great job resturning some impressive numbers.  Thanks to all the guests who came out with us in the month of December for your valued feedback and hope to see you again.

Market Characteristics:
Guests Home Country: 35% from the UK,
25% 20-29 year olds, 20% 30-39 year olds.
30% Professionals,  45% Travelling with their Partner,
95% First Time Visitors to TNQ, 90% First Time Reef Visitors.

Reef Met Expectations:  80% very much / 20% Yes
Trip Met Expectations: 90% very much / 10 % Yes
Received Value for Money: 100%
Would recommend the trip: 100%
Average Score: 9.4 /10

Guest Survey Results for Oct 09

Once again the customer survey results are in. This time for the month of October with again a great showing in all categories with customer satisfaction ranking extremely well.  Once again 100% of surveyed guests saying they would recommend the trip.  That is awesome and I thank once again everyone who traveled with us and our crew for making our jobs the best in the world.

Who Came on Our Trips:

48% European,  26% American

39% 30-39 year olds, 21% 20-29year olds,

45.5% management, 22% professionals, 41% travelling with their partner,

87% first time visitors to TNQ, 87% first time GBR visitors.


Reef met expectations:  77.3% very much (22.7% Yes)

Trip met expectations: 77.3% very much (22.7% Yes)

Received value for money: 86.4%

Would recommend the trip: 100%

Average Score : 8.87 / 10