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	<title>New Horizon Sail &#38; Dive &#187; Customer Survey Results</title>
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	<description>The Reef is Your Own! Come and See What You&#039;re Missing!</description>
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		<title>A Couple of Our Latest Customer Emails</title>
		<link>http://blog.reefcharter.com/2010/06/a-couple-of-our-latest-customer-emails.html</link>
		<comments>http://blog.reefcharter.com/2010/06/a-couple-of-our-latest-customer-emails.html#comments</comments>
		<pubDate>Tue, 08 Jun 2010 07:46:45 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>
		<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[Guest comments]]></category>

		<guid isPermaLink="false">http://blog.reefcharter.com/?p=981</guid>
		<description><![CDATA[It is always great to get feedback from our guests, here are a couple of the latest we have received&#8230;&#8230; &#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212; I would like to compliment your company on its outstanding service and staff. We recently sailed for 3 days/2night on the Santa Maria with Mark, Tara, &#38; Erin. We were lucky to have a [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<item>
		<title>February Customer Satisfaction Results</title>
		<link>http://blog.reefcharter.com/2010/03/february-customer-satisfaction-results.html</link>
		<comments>http://blog.reefcharter.com/2010/03/february-customer-satisfaction-results.html#comments</comments>
		<pubDate>Fri, 12 Mar 2010 22:58:01 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>
		<category><![CDATA[Customer Satisfaction Results]]></category>
		<category><![CDATA[Great Barrier Reef]]></category>

		<guid isPermaLink="false">http://blog.reefcharter.com/?p=807</guid>
		<description><![CDATA[Every month we publish our customer survey results and this month is no exception. These surveys as our guests know are compiled independently and published every month by James Cook University and aggregated from various operators every quarter. Why do we publicly expose these survey results? We think that you should have all the information [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>January 2010 Customer Survey Results</title>
		<link>http://blog.reefcharter.com/2010/03/reef-customer-survey.html</link>
		<comments>http://blog.reefcharter.com/2010/03/reef-customer-survey.html#comments</comments>
		<pubDate>Sat, 06 Mar 2010 01:15:13 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>

		<guid isPermaLink="false">http://blog.reefcharter.com/?p=769</guid>
		<description><![CDATA[Our independently done Customer Survey Results for January have come in and again our crew have done an great job returning some impressive numbers. We also have to thank mother nature for putting on some great weather and giving us such an breath taking backdrop in which we have the pleasure of working everyday. Thanks [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Guest Survey Results for Dec 09</title>
		<link>http://blog.reefcharter.com/2010/01/guest-survey-results-for-dec-09.html</link>
		<comments>http://blog.reefcharter.com/2010/01/guest-survey-results-for-dec-09.html#comments</comments>
		<pubDate>Tue, 26 Jan 2010 08:49:50 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>
		<category><![CDATA[Great Barrier Reef Trips]]></category>

		<guid isPermaLink="false">http://blog.reefcharter.com/?p=574</guid>
		<description><![CDATA[The last survey results for December 09 have come in and again our crew have done an great job resturning some impressive numbers.  Thanks to all the guests who came out with us in the month of December for your valued feedback and hope to see you again. Market Characteristics: Guests Home Country: 35% from [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Guest Survey Results for Oct 09</title>
		<link>http://blog.reefcharter.com/2009/12/guest-survey-results-for-oct-09.html</link>
		<comments>http://blog.reefcharter.com/2009/12/guest-survey-results-for-oct-09.html#comments</comments>
		<pubDate>Tue, 15 Dec 2009 04:36:32 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>
		<category><![CDATA[Great Barrier Reef Trips]]></category>

		<guid isPermaLink="false">http://blog.reefcharter.com/?p=463</guid>
		<description><![CDATA[Once again the customer survey results are in. This time for the month of October with again a great showing in all categories with customer satisfaction ranking extremely well.  Once again 100% of surveyed guests saying they would recommend the trip.  That is awesome and I thank once again everyone who traveled with us and [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>September Customer Satisfaction Results</title>
		<link>http://blog.reefcharter.com/2009/11/customer-survey-sep09.html</link>
		<comments>http://blog.reefcharter.com/2009/11/customer-survey-sep09.html#comments</comments>
		<pubDate>Mon, 23 Nov 2009 03:54:13 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>

		<guid isPermaLink="false">http://blog.reefcharter.com/?p=447</guid>
		<description><![CDATA[Here are the results for our customer survey results September 09. Thanks again to the crew and of course the guests that participated. Hope to see you all again shortly for a great time and experience. Who Came on Our Reef Tours: 26.5% British or Irish, 26.5% N. American, 38.2% 20-29 year olds and 26.5% [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>August Customer Satisfaction Surveys</title>
		<link>http://blog.reefcharter.com/2009/10/august-customer-satisfaction-surveys.html</link>
		<comments>http://blog.reefcharter.com/2009/10/august-customer-satisfaction-surveys.html#comments</comments>
		<pubDate>Thu, 08 Oct 2009 01:38:18 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>

		<guid isPermaLink="false">http://blog.reefcharter.com/?p=398</guid>
		<description><![CDATA[We publish our customer survey results for you to see what our guests think about our trip through our independently conducted surveys.  Once again thanks to JCU for their efforts in collecting and compiling this data, and to our fabulous crew who keep our guests entertained and showing them fantastic new experiences everyday.  A special [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>July Customer Survey Results</title>
		<link>http://blog.reefcharter.com/2009/09/july-customer-survey-results.html</link>
		<comments>http://blog.reefcharter.com/2009/09/july-customer-survey-results.html#comments</comments>
		<pubDate>Fri, 11 Sep 2009 06:15:27 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>

		<guid isPermaLink="false">http://blog.reefcharter.com/?p=382</guid>
		<description><![CDATA[We publish our customer survey results for you to see what our guests think about our trip through our independently conducted surveys.  Once again thanks to JCU for their efforts in collecting and compiling this data, and to our fabulous crew who keep our guests entertained and showing them fantastic new experiences everyday.  A special [...]]]></description>
		<wfw:commentRss>http://blog.reefcharter.com/2009/09/july-customer-survey-results.html/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Guest Survey Results for June 2009</title>
		<link>http://blog.reefcharter.com/2009/08/guest-survey-results-for-june-2009.html</link>
		<comments>http://blog.reefcharter.com/2009/08/guest-survey-results-for-june-2009.html#comments</comments>
		<pubDate>Thu, 20 Aug 2009 20:44:00 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>

		<guid isPermaLink="false">http://newhorizondive.wordpress.com/2009/08/20/guest-survey-results-for-june-2009</guid>
		<description><![CDATA[Each month we are independently surveyed by the research team at James Cook University. Here are our latest results from JCU for our customer surveys; Here is what our guests had to say about the trip:Reef exceeded expectations: 78.3% said yesTrip exceeded expectations: 73.9% said yesReceived value for money: 100% said yesWould recommend the trip: [...]]]></description>
		<wfw:commentRss>http://blog.reefcharter.com/2009/08/guest-survey-results-for-june-2009.html/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Customer Satisfaction Results for May 2009</title>
		<link>http://blog.reefcharter.com/2009/08/customer-satisfaction-results-for-may-2009.html</link>
		<comments>http://blog.reefcharter.com/2009/08/customer-satisfaction-results-for-may-2009.html#comments</comments>
		<pubDate>Thu, 20 Aug 2009 20:25:00 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>

		<guid isPermaLink="false">http://newhorizondive.wordpress.com/2009/08/20/customer-satisfaction-results-for-may-2009</guid>
		<description><![CDATA[The May customer satisfaction scores have been returned from JCU: Here is what our guests had to say about the trip. The Reef met expectations: 85.3% said very much (15% said yes) The Trip met expectations: 75.0% said very much (25% said yes) Received value for money: 100% said yes Would recommend the trip: 100% [...]]]></description>
		<wfw:commentRss>http://blog.reefcharter.com/2009/08/customer-satisfaction-results-for-may-2009.html/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer Satisfaction Surveys for April 2009</title>
		<link>http://blog.reefcharter.com/2009/06/customer-satisfaction-surveys-for-april-2009.html</link>
		<comments>http://blog.reefcharter.com/2009/06/customer-satisfaction-surveys-for-april-2009.html#comments</comments>
		<pubDate>Fri, 05 Jun 2009 04:05:00 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Cairns]]></category>
		<category><![CDATA[Customer Survey Results]]></category>
		<category><![CDATA[Great Barrier Reef]]></category>

		<guid isPermaLink="false">http://newhorizondive.wordpress.com/2009/06/05/customer-satisfaction-surveys-for-april-2009</guid>
		<description><![CDATA[The latest independent customer satisfaction results have come back for April 2009, thanks to the diligent team at James Cook University.Well done to the crew and every one involved again for a great job. Received Value for Money: 96.5% said yesWould Recommend the Trip: 100% said yesTrip Met Expectations: 75% said very muchAverage Satisfaction Score: [...]]]></description>
		<wfw:commentRss>http://blog.reefcharter.com/2009/06/customer-satisfaction-surveys-for-april-2009.html/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer Satisfaction Surveys for March 2009</title>
		<link>http://blog.reefcharter.com/2009/04/customer-satisfaction-surveys-for-march-2009.html</link>
		<comments>http://blog.reefcharter.com/2009/04/customer-satisfaction-surveys-for-march-2009.html#comments</comments>
		<pubDate>Thu, 23 Apr 2009 07:32:00 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Cairns]]></category>
		<category><![CDATA[Customer Survey Results]]></category>

		<guid isPermaLink="false">http://newhorizondive.wordpress.com/2009/04/23/customer-satisfaction-surveys-for-march-2009</guid>
		<description><![CDATA[The latest customer satisfaction scores have come back from JCU. Again another great performance from our crew and the local reef and wildlife, showing guests the best parts of the Barrier Reef and providing unforgetable experiences enjoyed by all. Satisfaction: Trip Met Expectations: 91% said very much Received Value for Money: 100% said yes Would [...]]]></description>
		<wfw:commentRss>http://blog.reefcharter.com/2009/04/customer-satisfaction-surveys-for-march-2009.html/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>February Customer Satisfaction Ratings</title>
		<link>http://blog.reefcharter.com/2009/03/february-customer-satisfaction-ratings.html</link>
		<comments>http://blog.reefcharter.com/2009/03/february-customer-satisfaction-ratings.html#comments</comments>
		<pubDate>Tue, 31 Mar 2009 00:19:00 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>

		<guid isPermaLink="false">http://newhorizondive.wordpress.com/2009/03/31/february-customer-satisfaction-ratings</guid>
		<description><![CDATA[Our latest independent customer satisfaction scores for February have been returned. Thanks go out again to our great staff and guests for making our trips fun and enjoyable for everyone. Received value for money: 90% Would recommend the trip: 100% Mean satisfaction score: 8.90 / 10]]></description>
		<wfw:commentRss>http://blog.reefcharter.com/2009/03/february-customer-satisfaction-ratings.html/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Latest Customer Satisfaction Scores</title>
		<link>http://blog.reefcharter.com/2008/11/latest-customer-satisfaction-scores.html</link>
		<comments>http://blog.reefcharter.com/2008/11/latest-customer-satisfaction-scores.html#comments</comments>
		<pubDate>Mon, 17 Nov 2008 02:43:00 +0000</pubDate>
		<dc:creator>TonyB</dc:creator>
				<category><![CDATA[Customer Survey Results]]></category>

		<guid isPermaLink="false">http://newhorizondive.wordpress.com/2008/11/17/latest-customer-satisfaction-scores</guid>
		<description><![CDATA[A big thanks goes out to our crew and guests as we have just received our latest passenger customer satisfaction survey results. Below is a summary of the main points of the surveys. Satisfaction score: 9.10 / 10Reef met expectations: 85.7% very muchTrip met expectations: 85.7% very muchReceived value for money: 100% yesWould recommend the [...]]]></description>
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		<slash:comments>0</slash:comments>
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